Frequently asked questions
How long does delivery take?
Orders in Lagos arrive within 24 hours on business days. South West states take 2–3 days and the rest of Nigeria 2–5 business days.
How much is shipping?
Lagos delivery is ₦2,500 (free above ₦100,000). South West is ₦4,000 (free above ₦150,000). Nationwide delivery is ₦6,000.
What is your return policy?
You can return unused items in their original packaging within 7 days of delivery. Contact support with your order ID to start a return.
Which payment methods do you accept?
We accept cards (Visa, Mastercard, Verve), bank transfer and USSD through Paystack. Your card details never touch our servers.
Can I check out without an account?
Yes. Guest checkout only needs your email, phone and delivery address. Create an account later to see your order history.
How do I track my order?
Use the Track Order page with your order ID and the email you used at checkout.
Are your products genuine?
Yes. We buy directly from brands and authorised distributors, and every item is checked before dispatch.
Still need help? Contact customer support